Luxury travel planning with one person watching the details
A good trip is not just the hotel. It is the room, the timing, the transfers, the pacing, the booking channel, and who answers when something changes.
I help clients plan luxury hotels, cruises, villas, family trips, group travel, and private client travel. You get a real advisor, not a portal, and I never charge planning or booking fees.
What I mean by luxury travel planning
Luxury does not always mean the most expensive option. It means the right fit, the right details, and fewer avoidable problems.
I look at how you actually travel. Do you want quiet or activity? Do you need connecting rooms? Is the best value the higher room category, or is there a smarter way to book it? Those details matter.
Hotels and resorts
Preferred partner benefits, room strategy, upgrades when available, breakfast, hotel credits, and property communication before arrival.
Cruises
Line, ship, suite, itinerary, inclusions, dining, excursions, and pre or post cruise logistics.
Villas and private stays
Location, staffing, layout, service level, transfers, and whether the property fits the group.
Families
Room setups, ages, pacing, kids' needs, grandparents' needs, and fewer logistical surprises.
Groups
Room blocks, guest communication, negotiated concessions, deadlines, and one point of contact.
Private clients
Discreet coordination for executives, principals, family offices, and the people trusted to manage their travel.
Service areas
Use this page as the starting point. If you already know what kind of trip you need, these pages will get you there faster.
Related service pages
What I do before recommending anything
I ask what has to go right. That tells me more than a list of pretty places. A honeymoon, a founder retreat, a first river cruise, and a multigenerational resort trip all need different planning logic.
Then I compare the options behind the scenes: booking channel, benefits, location, room type, timing, supplier reliability, and where things are most likely to get messy.
"The point is not to make travel complicated. The point is to catch the complication before it becomes your problem."
Common questions
What does a luxury travel advisor do?
A luxury travel advisor helps choose the right hotel, cruise, villa, itinerary, and booking channel, then manages the details before and during travel.
Does it cost more to work with Carrie Hays?
No. I never charge planning or booking fees. I am compensated by travel suppliers.
What kinds of trips do you plan?
I help with luxury hotels, cruises, villas, family trips, honeymoons, milestone trips, groups, and private client travel.
Can you help if I already know the hotel or cruise I want?
Yes. I can check the booking channel, eligible benefits, room or suite strategy, and any supplier offers before you book.
Ready to start?
Tell me what you are considering and what has to go right.
I never charge planning or booking fees. Send the basics, and I will help you sort the smartest path forward.