About Carrie Hays · LuxRally Travel

Thoughtful travel.
Lasting memories.

I’m Carrie Hays, a luxury travel advisor with LuxRally Travel, based in Lexington, Kentucky, and working with clients nationwide.

I believe shared experiences are among the most meaningful gifts we can give each other. A trip creates time together, new perspectives, and stories that become part of a family’s history. Helping people create those memories is what drew me to travel advising.

I specialize in multigenerational trips, luxury hotels with attentive personal service, luxury cruises, and yacht vacations. Whether you’re bringing several generations together or planning a getaway for two, I help turn the possibilities into a trip that fits you.

Start planning your trip
  • Multigenerational travel
  • Luxury hotels
  • Luxury cruises
  • Yacht vacations
Carrie Hays, luxury travel advisor with LuxRally Travel
Carrie Hays · Lexington, Kentucky · Serving clients nationwide

My background

Built around details and problem-solving

Before becoming a travel advisor in 2024, I worked in healthcare administration. That background shapes how I approach travel: paying close attention, organizing complex information, and working through problems thoughtfully.

I enjoy the details that can make a trip feel effortless. That might mean finding the right room configuration, coordinating arrivals from different cities, allowing enough time for a connection, or choosing an experience around a child’s interests.

My job is to understand what matters to you, make the options clear, and help you make confident decisions.

My LuxRally relationship

Personal service, supported by LuxRally

I joined LuxRally Travel in 2024 and am recognized as a LuxRally Elite advisor, the agency’s designation for advisors who meet its quarterly revenue-performance standard.

View my LuxRally advisor profile

You work directly with me, with the resources of LuxRally behind the planning. Our network includes more than 300 advisors around the world who share dated property reports, photographs, and detailed observations from their own stays.

I also participate in LuxRally vendor information sessions and meetings three to four times a week. These conversations bring us directly together with property managers and destination specialists to discuss their hotels, destinations, and the details that matter when matching a client with a trip.

Hotels change. Service, management, renovations, and the feel of a property can evolve. Alongside my own experience and direct conversations with hotel teams, these sessions and recent advisor reports help me assess whether a property is the right fit for your trip.

My work in practice

What thoughtful planning looks like

Greece · Multigenerational travel

Bringing generations together in Greece

For an upcoming ancestral trip to Greece, I helped a family of 18 compare cruises based on the islands they wanted to visit and their travel window. They chose a Silversea cruise, which is now booked.

I also built a detailed cost comparison covering flights from different departure cities, three nights in Athens, transfers, cruise accommodations, proposed excursions at every port, and travel insurance options for six family groups. Each household could see the costs clearly while planning one shared experience.

New York · A personal itinerary

A New York trip shaped around a child

For a family visiting New York with their nine-year-old son, I found a third-night-free promotion that brought a more luxurious hotel within their budget. It was a property they had not previously considered.

I built the itinerary around his love of toys and basketball, including a planned visit to The Cage at the West Fourth Street Courts. The hotel and activities were chosen together, with the family’s interests guiding the trip.

California · Hotel relationships

Finding an option beyond a sold-out search

A client wanted a particular California hotel while visiting their daughter, but it appeared sold out. Through my relationship with the hotel’s sales manager, I was able to secure the suite they wanted for their stay.

These are individual examples of my work. Availability, promotions, and special arrangements vary by property and travel dates.

Your next trip

How we work together

You can come to me with a specific hotel in mind, a complicated family itinerary, or simply the feeling you want from your next trip.

I help compare the options, explain the costs and terms, coordinate the arrangements you approve, and provide support before and during travel.

I never charge planning or booking fees. I am compensated by travel suppliers after travel.

Tell me who’s going, when you’re considering traveling, and what would make the trip meaningful. We’ll start there.

Tell me about your next trip