Private Client Travel | Carrie Hays, LuxRally Travel

Private client travel support for families, executives, and the people trusted to coordinate for them

Some trips need more than a booking confirmation. They need fewer handoffs, clear preferences, good supplier communication, and one accountable travel partner who understands what has to go right.

I support families, founders, executives, principals, and the assistants, chiefs of staff, household managers, spouses, adult children, and family office contacts who coordinate for them.


The part I manage is usually the handoff

Most travel problems do not happen because someone forgot to book a nice hotel. They happen in the handoffs: the room category, the airport transfer, the arrival time, the dinner reservation, the child who needs a quieter setup, the flight change no one caught. That is the part I manage.

I keep the travel side organized so the family, assistant, or office is not piecing together answers from five different suppliers.

One accountable contact

A real person who knows the trip, not a chain of disconnected desks.

Discretion

Clean communication and respect for privacy, preferences, timing, and family dynamics.

Hotels and benefits

Preferred partner benefits, room strategy, VIP notes, promotions, and property communication.

Cruises and yachts

Line, ship, suite, itinerary, pre and post hotels, transfers, and shore planning.

Families and groups

Multigenerational needs, villas, connecting rooms, different arrivals, and mixed priorities.

Support when plans change

A person with context when flights, rooms, dates, or details shift.


Support for executive assistants and chiefs of staff

If you are coordinating travel for a principal, founder, executive, or family, I can take the travel logistics off your desk while keeping you informed. You do not need to become the cruise expert, hotel benefits analyst, rooming-list manager, and transfer coordinator at the same time.

I can compare options, narrow the booking path, track preferences, communicate with suppliers, and keep the traveler details organized for this trip and the next one.


What I do not pretend to be

I am not a security firm, private aviation broker, attorney, household staffing agency, or medical concierge. If the trip needs those partners, I can coordinate around them, but I stay in my lane: travel planning, supplier coordination, hotel and cruise access, itinerary logistics, and support.

Start with the right page


Common questions

Who is private client travel support for?

It is for families, executives, principals, founders, family offices, household managers, executive assistants, chiefs of staff, spouses, adult children, and advisors coordinating travel for someone whose time and details matter.

Can Carrie work through an executive assistant or chief of staff?

Yes. Carrie can work directly with the traveler or through the trusted person coordinating the trip. The goal is to reduce back-and-forth, not add another layer.

What does Carrie manage for private clients?

Carrie can help coordinate hotels, cruises, villas, transfers, private guides, tours, pre and post cruise stays, room needs, dining notes, family logistics, and supplier communication.

Is Carrie a security firm or private aviation broker?

No. Carrie is a luxury travel advisor. She can coordinate with appropriate partners when needed, but she does not pretend to replace security, aviation, legal, or household staffing specialists.

Does Carrie charge planning or booking fees?

No. Carrie never charges planning or booking fees. She is compensated by hotels, cruise lines, and travel suppliers after travel.

Start here

Send the basics and what has to go right.

I never charge planning or booking fees. I will review the moving pieces and tell you the cleanest next step.